Terms and Conditions

Terms & Conditions

PRODUCT & E-COMMERCE STORE TERMS & CONDITIONS

OVERVIEW

This website is operated by 1867598 AB LTD (Planet of the Vapes). Throughout the site, the terms “we”, “us” and “our” refer to 1867598 AB LTD.

Planet of the Vapes offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all of our terms, conditions, policies and notices stated here. By visiting and/ or purchasing our products from our site, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including but not limited to users who are browsers, vendors, customers, merchants, and/ or contributors of content. Please read these Terms of Service carefully before accessing or using our website. 1867598 AB LTD. reserves the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website at anytime without notice. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password.

NICOTINE WARNING

Products with Nicotine on this website may be hazardous and addictive. All products sold by 1867598 AB LTD. are intended for use by smokers of legal age only; Not intended for pregnant or nursing women, children, people with or at risk for heart disease, high blood pressure, diabetes, asthma, or those who are sensitive to propylene glycol, nicotine or vegetable glycerine. Information and statements regarding these products have not been evaluated by Health Canada or the FDA. Please be responsible with all e-liquids and vape devices you come to contact with, and keep it stored out of reach of children and pets!

Products sold on this website are not intended as a smoking cessation product, but rather as an alternative to traditional cigarettes. Therefore, none of the information and products on this website are intended to diagnose, treat, cure, or prevent any disease or addiction, and should not be considered a substitute for professional medical care from your physician, and other medical experts. If you experience any side effects, or possible side effects, stop using the product immediately and consult your family physician. 1867598 AB LTD. cares about the safety of all users so they can continue to enjoy vaping.  All users are responsible for safely disposing of all eliquids.

Nicotine strength (if available in your jurisdiction) is measured in milligrams per ml (mg/ml) not per bottle. Nicotine information may be presented as follows on ejuice labels: 12mg/mL or 1.2% or just 12mg. It is extremely dangerous to ingest nicotine or to have skin contact with it. An average lethal dose (LD50) of nicotine is about 30–60 mg (0.5–1.0 mg/kg) for an adult, 10mg for a child, and even less for a pet. (This is an estimate only) Amounts less than those which have been listed may produce severe symptoms of nicotine poisoning as listed below. If you get any e-juice on your skin or clothing wash it off immediately with soap and COLD water.

Symptoms of nicotine over dosage include but are not limited to the following: Vomiting, nausea, and/or diarrhea; Headaches; Trouble with Breathing; Paleness (of skin); Sweating; Heart Palpitations; Stomach Cramps; Drooling; Fatigue. Please call the Poison Control Hotline immediately at –  1-888-342-2471 if you experience any of these symptoms or call 911.

 

SECTION 1 – SHIPPING, TRACKING & MISSING PACKAGE POLICY

 

Orders are processed Monday to Saturday. Usually, it takes 1 business day to process your order while the shipping time varies from between 1 to 6 business days, depending on your choice of shipping service and your location.

Signature and ID check will be required to assure packages will not be left outside at the door or mailbox.

Free Shipping is sent by Expedited Parcel. For Free shipping is provided for orders over $150.

SHIPPING & TRANSIT TIME

Please allow 1 to 2 business day process your order.

Estimated shipping times are affected by a number of factors, including, but not limited to

  • Your choice of courier
  • Your choice of delivery service (Standard Shipping, Xpresspost, etc.)
  • Your location (all orders are shipped out of Edmonton, Alberta)
  • The day on which the order was placed (some couriers do not operate on weekends)
  • Weather conditions, (ex. heavy snow storms)
  • Acts of God

Please refer to your courier of choice for their estimated shipping times to receive further clarity before placing an order.

Once your order is placed, the respective courier will provide you with an estimated shipping date. As it is an estimate, the date of arrival may vary.

*Please note that 1867598 AB LTD. itself does not provide delivery services, and relies on courier partners.

1867598 AB LTD. is unable to control issues due to a natural disaster or delays caused by Canada Post.

CREDIT CARD PAYMENTS

If paying by Credit card, please note that a shipping address that is not associated with your credit card may delay your order due to additional verification requirements!

  • If ordering for yourself, we suggest you request shipping to only addresses registered with your credit card. Otherwise, a delay of at least 1 extra day for verification may be required.
  • If sending a gift, kindly call the phone number on the back of your credit card to ensure that your desired shipping address is part of your credit card profile. Typically, there is little wait time or they give you option to call you back if wait time is longer than a few minutes.

SHIPPING & MISSING PACKAGE POLICY

Shipment lost in transit or Damaged: Once an item leaves our store (1867598 AB LTD.) and a tracking number is provided, the package becomes responsibility of the carrier. Delays or delivery errors by Courier company like Canada Post is completely out of our control. And for your protection, we are happy to provide  an automatic insurance of up to $100 with your trackable shipping.

  • You must confirm that your package is not with your concierge, a family member or in your mailbox before we can create an investigation with Canada post.
  • If you would like for us to create an investigation ticket, you will need to provide in writing that you have not received your package.
  • After an investigation ticket is opened with Canada Post, a copy of this ticket will be sent to you.
  • They will require confirmation from you of your order.
  • Unfortunately, we must wait till Canada Post completes the investigation before we can process a credit or re-send the products to you.

 

SECTION 2 – PRODUCT WARRANTY, RETURNS & EXCHANGE

Read about: https://www.planetofthevape.ca/return-refund-policy/

SECTION 3 – ONLINE STORE TERMS

By agreeing to these Terms and conditions, you declare that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us (1867598 AB LTD.) your consent to allow any of your minor dependents to use this site. You may not use our products for any illegal or unauthorized use nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

We reserve the right to refuse service as well as terminate service to anyone for any reason at any time without notice. You the user understand that your content (not including credit card information), may be transferred encrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

SECTION 4 – Coupons, Discounts & Promotions

A customer may use a coupon code provided to them by representatives of 1867598 AB LTD. only. Only one coupon or discount per transaction is permitted. Coupons cannot be used for special sales and promotions which include but are not limited to discontinued or discount and clearance items.

Section 5 – INFORMATION, REVIEWS & REFERENCES ON THIS WEBSITE

Please note, the information and products on this website are not intended to diagnose, treat, cure, or prevent any disease or addiction including addiction to tobacco, nicotine, or any related products. Products found on this website are intended for recreational use only. The information found on this website is intended for information purposes only and should not be considered a substitute for professional medical care from your physician and other medical experts. Information and statements regarding these products have not been evaluated by Health Canada or FDA. Please read carefully through all product descriptions, as well as bearing in mind that we all as individuals are different, therefore actual results and side effects (if any) may vary among users of any of these products, including number of puffs and battery life. The use of references to articles and statements made by any experts does not mean that these organizations and/or experts in any way endorse 1867598 AB LTD. products. Opinions expressed are those of the reviewer(s) and consumer(s) only and should be viewed with a grain of salt.

SECTION 6 – COPYRIGHT & TRADEMARK

All content found on our website, such as text, graphics, video, audio, photos, logos, button icons, images, digital downloads, data compilations, are protected by Canadian and International copyright laws. No portion of the information on this website may be copied or reproduced in any form, or by any means without prior written permission from 1867598 AB LTD Planet of the Vapes. Users or visitors are not permitted to modify, distribute, publish, transmit, copy or create derivative works of any material found on this site or any Planet of the Vapes products for any commercial, public or  private use.

1867598 AB LTD. Planet of the Vapes graphics, logos, page headers, button icons, scripts, and service names are trademarks, registered trademarks.

SECTION 7 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

Planet of the Vapes is not responsible if the information made available on our website is not accurate, complete or in its most current form. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions about vaping without consulting primary, more accurate, more complete or more timely sources of information such as medical staff. Any reliance on the material on this site is at your own risk and Planet of the Vapes shall not be held responsible. This website may contain certain historical information. Historical information, necessary, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor and review changes made to our website.

SECTION 8 – MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service or products (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service. Please contact us through our website for any questions or concerns you may have about this.

SECTION 9 – PRODUCTS OR SERVICES

We have  and will make every effort to display as accurately as possible the descriptions, specifications, colors and images of our electronic vaporizer products that appear at the store. We cannot guarantee that your computer monitor’s display of any color will be accurate. We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of authorized representatives from 1867598 AB LTD. We reserve the right to discontinue any product at any time without further notice. Any offer for any product or service made on this site is void where prohibited. We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected. Therefore, we will not be held responsible for your dissatisfaction of our products or services.

SECTION 10 – ACCURACY OF BILLING, FRAUD RISK AND ACCOUNT INFORMATION

We reserve the right to refuse any order placed with us at anytime. We may, at our sole discretion, limit or cancel quantities purchased by each person, per household or per order. These restrictions may include but are not limited to orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number/ provided at the time the order was made. We reserve the right to limit or prohibit orders that, at our own discretion, appear to be placed by scammers, competitors or dealers. You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

SECTION 11 – THIRD-PARTY LINKS

Certain content, products and services available through our website may include materials from third-parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us in anyway shape or form. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and terms of service and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party and not to 1867598 AB LTD. (Planet of the Vapes)

SECTION 12 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, through social media/ or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments. We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service. You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

SECTION 13 – PERSONAL INFORMATION

Your submission of personal information through Planet of the Vapes is governed by our https://www.planetofthevape.ca/privacy-policy/

SECTION 14 – ERRORS, INACCURACIES, AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order). We undertake no obligation to update, amend or clarify information in the Service or on any related website, including, without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated. We will not be liable for mistakes or inaccuracies found on our website such as failure to update the latest or current information.

SECTION 15 – PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of ou website or Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. 1867598 AB LTD. reserves the right to terminate your use of our Services or any related website for violating any of the prohibited uses at anytime without any notice.

SECTION 16 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

1867598 AB Limited does not, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable. You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you. You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service or (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. In no case shall 1867598 AB Limited, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

SECTION 17 – INDEMNIFICATION

You agree to indemnify, defend and hold harmless 1867598 AB Limited and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licencors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

SECTION 18 – SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 19 – TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site. If, in our sole judgment, you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

SECTION 20 – ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service and any policies or operating rules posted by us on this site or with respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service). Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 21 – GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Alberta, CANADA.

SECTION 21 – CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 22 – CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at customer.service@planetofthevape.ca or Planet of the Vapes 5548 Calgary Trail NW, T6H 6J4 Edmonton AB Canada